Safe Learners

Safe Learners™ Privacy Policy

Safe Learners™ is the trademark of AM & BN Group Pty Ltd trading as Safe Learners Driver Education.

Our Privacy Policy outlines how we handle collecting, using, and sharing personal information, including data we may gather occasionally. We are committed to safeguarding your information and ensuring its responsible storage, adhering to applicable privacy laws. The Privacy Act protects personal data, and we comply with the Australian Privacy Principles (APPs).

Safe Learners™ collects your personal information such as your name, contact information, phone numbers and payment information.

Any credit card details are processed securely in a PCI-compliant payment gateway using a secure HTTPS internet connection. We do not directly collect or store payment information.

Payment data is handled by a third-party service provider: Contact Stripe at info@stripe.com for further details. We recommend familiarising yourself with third-party privacy policies before providing personal information.

Like most websites, Safe Learners™ uses cookies to save user’s website preferences. You have the option to set the settings in the browser to refuse cookies before using the Safe Learners™ website. By refusing cookies, certain features may not function properly.

How it is Used:

The personal information that is collected is for billing, identification, authentication, service improvement, research and website development. Personal data helps us deliver products, offer promotions, and improve our services.

Safe Learners™ will not share your personal information with anyone except to provide the requested services, develop our products, protect our rights, assist with a lawful investigation, comply with the law, or contact you.

Some third-party service providers such as website hosts, payment service providers and backup service providers may have access to personal information held by us that (a) need to know that information to process it on behalf of Safe Learners™ or to provide services available at the Safe Learners™ website and (b) have agreed not to disclose it to others.

Aggregated non-personal data collected by Safe Learners™ may be shared with third parties to improve the Safe Learners™ website.

Safe Learners™ may share information with third parties or contractors to provide services, including Customer support; Service enhancements; Processing and storage; and Lesson facilitation between Learner Drivers and Driving Instructors.

Social Media:

Safe Learners™ may use your Facebook profile photo or Instagram profile photo if you have a testimonial. Safe Learners™ may tag you in a photo on social media as well.

Privacy Policy Changes:

We reserve the right to change this Privacy Policy at any time. Changes take effect immediately once posted online.

Your continued use of this site after any changes to the Privacy Policy will constitute your acceptance of such change.

If our website is acquired or merged, your information may be transferred to the new owner.

Third-Party Services:

Third-party providers collect, use, and disclose your information to the extent necessary for their services. Providers like Stripe may have their own privacy policies regarding payment processing. If you conduct a transaction with a third-party provider, your information may be governed by their laws, depending on their location.

While we take all possible measures to protect your data, we cannot guarantee total security, and you provide your information at your own risk.

Marketing Tools:

Safe Learners™ uses marketing tools like Google Ads and remarketing.

You can opt out of Google display advertising or customise your ad settings through Google Ads.

Terms of use about using the instructor’s vehicle for driving:

Upon requesting the rental of an Instructor vehicle to participate in the driving test, the Learner takes full responsibility for:

  • all damage to the vehicle if the Learner is “at fault” or cannot identify nor have details of the person “at fault”.
  • damage that is caused by the vehicle that is within Learner’s control.
  • theft or loss of the vehicle.
  • all fines accumulated during the driving test, regardless of when they are issued by the relevant authority.

Additionally, the Learner states that in such an event, the Learner agrees to pay for the costs of repairs to the vehicle &/or property collided with, subject to the renter of two agreed quotes including…

  • actual cost of repairs
  • any towing fees
  • any excesses payable
  • any fines

In the case of a disastrous incident, where the cost to repair is greater than the excess fees, the Learner will pay within 14 days.

Questions, Complaints or Feedback:

Your privacy is taken seriously. You can contact Safe Learners™ anytime at info@safelearners.com.au with any questions or complaints regarding how your personal information is handled.